Shipping policy

1. Processing Time:
Orders are typically processed and shipped within 1-2 business days (excluding weekends and holidays) after payment confirmation. Please note that processing times may vary during peak seasons or due to unforeseen circumstances.

2. Shipping Methods and Carriers:
Standart Shipping: 6-12 business days
Please note that these shipping times vary according to each country. Estimated shipping times according to your country will already be shown to you on the order confirmation page.

3. Shipping Costs:
Shipping costs are calculated based on the weight of your order, destination, and selected shipping method. The shipping cost will be displayed at checkout before you complete your purchase.

4. Delivery Time:
Delivery times vary depending on the shipping method selected and the destination. Estimated delivery times will be provided at checkout for each shipping option. Please note that delivery times are estimates and not guaranteed, as they may be affected by factors beyond our control, such as weather conditions or customs delays.

5. Tracking Information:
Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can use this information to track the status of your delivery online.

6. International Shipping:
We offer international shipping to select countries. Please note that international orders may be subject to customs duties, taxes, and import fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in the item price or shipping cost.

7. Shipping Restrictions:
Some items may be subject to shipping restrictions due to size, weight, or destination regulations. If your order is affected by any shipping restrictions, we will notify you promptly and provide alternative options if available.

8. Shipping Damage or Loss:
We take great care in packaging our products to ensure they arrive safely. In the rare event that your order is damaged or lost during shipping, please contact us immediately so that we can assist you in filing a claim with the carrier and arranging for a replacement or refund.

9. Shipping Address Accuracy:
Please ensure that the shipping address provided at checkout is accurate and complete. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

10. Contact Us:
If you have any questions or concerns about our shipping policy, please don't hesitate to contact us at info@tradenzio.com.